The Study on the inbound guests'' need, cognitive to the hotel facilities

碩士 === 中國文化大學 === 觀光事業研究所 === 87 === The hotel industry is famous its service. Thus, how to raise the quality of the level of service to meet inbound guests'' needs and satisfaction has become an import issue. The researcher uses hotel as to examine the connections between the degree of in...

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Bibliographic Details
Main Authors: SHINING, 陳湘妮
Other Authors: Ming-Huei Lee
Format: Others
Language:zh-TW
Published: 1999
Online Access:http://ndltd.ncl.edu.tw/handle/69208311862128040806