The Effect of Quality Management on Service Performance in the Service Industry - an Empirical Study of the Logistics Industry & Naval Supply System
碩士 === 國防管理學院 === 資源管理研究所 === 87 === The percentage share of the service industry in GNP has exceeded the manufacturing industry since 1990. The more severe the competition, the more important the quality management. Distribution of the commodities transits rapidly due to our consumption type change...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
1999
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| Online Access: | http://ndltd.ncl.edu.tw/handle/01113392442563832161 |