A Multiple-Item Scale for Measuring Service Quality of Internet Online Service
碩士 === 國立台灣工業技術學院 === 管理技術研究所 === 85 === The commercial potential of Internet is emerging gradually. A growingnumber of industries, manufacturers and service firms are using or providingthe Internet on-line services. In order to develop service management...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
1997
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| Online Access: | http://ndltd.ncl.edu.tw/handle/59708610279016089860 |