The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry

The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry

碩士 === 大葉工學院 === 事業經營研究所 === 84 ===

Bibliographic Details
Main Authors: Chiou, Weiming, 邱惟明
Other Authors: Yang Mirng-Bih
Format: Others
Language:zh-TW
Published: 1996
Online Access:http://ndltd.ncl.edu.tw/handle/89585865503343376058
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spelling ndltd-TW-084DYU001630022016-07-15T04:13:07Z http://ndltd.ncl.edu.tw/handle/89585865503343376058 The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry 顧客滿意、顧客不滿意與顧客轉移態度之研究-以速食店產業為例 Chiou, Weiming 邱惟明 碩士 大葉工學院 事業經營研究所 84 Yang Mirng-Bih 楊明璧 1996 學位論文 ; thesis 109 zh-TW
collection NDLTD
language zh-TW
format Others
sources NDLTD
description 碩士 === 大葉工學院 === 事業經營研究所 === 84 ===
author2 Yang Mirng-Bih
author_facet Yang Mirng-Bih
Chiou, Weiming
邱惟明
author Chiou, Weiming
邱惟明
spellingShingle Chiou, Weiming
邱惟明
The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry
author_sort Chiou, Weiming
title The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry
title_short The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry
title_full The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry
title_fullStr The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry
title_full_unstemmed The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry
title_sort relationship among customer satisfaction, customer dissatisfaction and customer switching - the case of fast food industry
publishDate 1996
url http://ndltd.ncl.edu.tw/handle/89585865503343376058
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