The Relationship among Customer Satisfaction, Customer Dissatisfaction and Customer switching - The Case of Fast Food Industry

碩士 === 大葉工學院 === 事業經營研究所 === 84 ===

Bibliographic Details
Main Authors: Chiou, Weiming, 邱惟明
Other Authors: Yang Mirng-Bih
Format: Others
Language:zh-TW
Published: 1996
Online Access:http://ndltd.ncl.edu.tw/handle/89585865503343376058