A Study of Relationships among Customer Satisfaction、Service Quality and Service Value－Empirical study of Retailing Industry
碩士 === 中原大學 === 企業管理研究所 === 82 === The primary objective of this study is to investigate the relationsip between Customer Satisfaction 、Service Quality and Service Value . Research on their linkages has provided few conclusive findings. And the content...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
1994
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| Online Access: | http://ndltd.ncl.edu.tw/handle/81679470657185637761 |