Connecting customers with the company: the role of interactiveness and its effect on performance
El objetivo de esta tesis es explorar el concepto de interactiveness en el campo de marketing, entender las actitudes y las percepciones de los directivos hacia la interactiveness y evaluar empíricamente el efecto de la interactiveness en la generación de activos de marketing y los resultados empres...
Main Author: | Pergelova, Albena |
---|---|
Other Authors: | Rialp Criado, Josep |
Format: | Doctoral Thesis |
Language: | English |
Published: |
Universitat Autònoma de Barcelona
2010
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Subjects: | |
Online Access: | http://hdl.handle.net/10803/3982 http://nbn-resolving.de/urn:isbn:9788469373309 |
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