Vote-By-Phone: Usability of an IVR Voting System with Adjustable Audio Speed

Currently, there is a lack of usable, remote, and accessible voting technologies that must be addressed. An interactive voice response (IVR) system is one potential solution to this problem, due to its capability of remote use and its audio interface, which is very beneficial for those who are visua...

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Bibliographic Details
Main Author: Holmes, Danae
Other Authors: Kortum, Philip T.
Format: Others
Language:English
Published: 2013
Subjects:
IVR
Online Access:http://hdl.handle.net/1911/71967