Consulting report – servicios de call center del Perú S.A.C – proposal for north american market penetration
Servicios Call Center del Perú (SCC) is a company located in Lima, Peru. Part of the Chilean group Entel, SCC is dedicated to providing business process outsourcing services, offering products focused on customer service, telesales, collections, and back office management. Its main client is Ente...
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| Format: | Dissertation |
| Language: | English |
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Pontificia Universidad Católica del Perú
2018
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| Online Access: | http://hdl.handle.net/20.500.12404/12730 |