Hacia servicios públicos centrados en el ciudadano: Desafíos pendientes de la Estrategia “Mejor Atención al Ciudadano” – MAC

The “Better Citizen Attention” Strategy - MAC proposes the development of multiple attention channels so that citizens can realize their procedures in one place. This governmental initiative is aligned with the new trend of public management, which is focused on the citizen. That means a change in h...

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Bibliographic Details
Main Authors: López Chávez, Brenda, Vega Paucar, Catherine
Format: Others
Language:Español
Published: InnovaG 2017
Subjects:
Online Access:http://revistas.pucp.edu.pe/index.php/innovag/article/view/19743/19809
http://repositorio.pucp.edu.pe/index/handle/123456789/131510