Perceptions of organizational communication processes in quality management
Language is a natural psychological phenomenon, indispensable to all humans in society. This article presents the theoretical foundations on communication in process quality management, bringing studies dealing with communication and ISO 9001:2000 management, aiming at investigating how these variab...
| Main Authors: | , |
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| Format: | Others |
| Language: | Español |
| Published: |
Pontificia Universidad Católica del Perú
2012
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| Subjects: | |
| Online Access: | http://revistas.pucp.edu.pe/index.php/psicologia/article/view/1180/1139 http://repositorio.pucp.edu.pe/index/handle/123456789/101186 |