The role of commitment in the relationship between customer satisfaction and customer loyalty in banking industry: Mediating effect of commitment

The role of commitment in the relationship between customer satisfaction and customer loyalty in banking industry: Mediating effect of commitment

The role of commitment in the relationship between customer satisfaction and customer loyalty in banking industry: Mediating effect of commitment

Bibliographic Details
Main Author:	Ho, Hung-Hsin
Language:	EN
Published:	UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE 2012
Online Access:	http://pqdtopen.proquest.com/#viewpdf?dispub=3494537

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