The role of commitment in the relationship between customer satisfaction and customer loyalty in banking industry: Mediating effect of commitment
The role of commitment in the relationship between customer satisfaction and customer loyalty in banking industry: Mediating effect of commitment
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| Language: | EN |
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UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE
2012
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| Online Access: | http://pqdtopen.proquest.com/#viewpdf?dispub=3494537 |