The Firefighter, The Babysitter, and The Sacrificial Lamb: Identity and Consent Among Customer Service Supervisors

The Firefighter, The Babysitter, and The Sacrificial Lamb: Identity and Consent Among Customer Service Supervisors

Bibliographic Details
Main Author:	Vaughn, Jonathan Scott
Language:	English
Published:	The Ohio State University / OhioLINK 2009
Subjects:	Labor Relations Organization Theory Organizational Behavior Sociology identity consent work supervisors management customer service organizations occupations
Online Access:	http://rave.ohiolink.edu/etdc/view?acc_num=osu1243962382

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