The Firefighter, The Babysitter, and The Sacrificial Lamb: Identity and Consent Among Customer Service Supervisors

The Firefighter, The Babysitter, and The Sacrificial Lamb: Identity and Consent Among Customer Service Supervisors

Bibliographic Details
Main Author: Vaughn, Jonathan Scott
Language:English
Published: The Ohio State University / OhioLINK 2009
Subjects:
Labor Relations
Organization Theory
Organizational Behavior
Sociology
identity
consent
work
supervisors
management
customer service
organizations
occupations
Online Access:http://rave.ohiolink.edu/etdc/view?acc_num=osu1243962382

Internet

http://rave.ohiolink.edu/etdc/view?acc_num=osu1243962382

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