Towards quality management : the role of heads of departments in secondary schools in the Klerksdorp-area / Mokgadi Cecilia Wessie

This study has focused on the concept of quality management in the educational context and the role that Heads of Departments play, as part of management in enhancing qualrty in schools. Quality, nowadays, is at the top of most agendas and improving quality probably the most challenging task facing...

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Bibliographic Details
Main Author: Wessie, Mokgadi Cecilia
Published: North-West University 2009
Online Access:http://hdl.handle.net/10394/219