A framework to implement lean six sigma in selected large non-manufacturing South African companies / Lotshi Dube

Baring some limited exceptions, all large non-manufacturing organisations want to improve quality together with reducing costs, and the deployment and implementation of continuous improvement methodologies is commonly viewed as a daunting and sometimes even an impossible undertaking. Many organisati...

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Bibliographic Details
Main Author: Dube, Lotshi
Language:en
Published: 2015
Subjects:
CRM
Online Access:http://hdl.handle.net/10394/15207