Proactive reduction of returns : management and metrics

Proactive reduction of returns : management and metrics

Thesis (M.Eng.)--Massachusetts Institute of Technology, Engineering Systems Division, 2000. === Includes bibliographical references (leaves 69-70). === Management of reverse logistics is becoming an important research area. Within this body of research, very little work has been done on proactively...

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Bibliographic Details
Main Author:	Zaientz, Lucas A. (Lucas Aaron), 1971-
Other Authors:	Jonathan L.S. Byrnes.
Format:	Others
Language:	English
Published:	Massachusetts Institute of Technology 2005
Subjects:	Engineering Systems Division.
Online Access:	http://hdl.handle.net/1721.1/8735

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