Identifying customers' unmet needs using a virtual advisor and engineer

Thesis (M.Eng. and S.B.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2001. === Includes bibliographical references (leaf 73). === by Hoi Wai Thomas Cheng. === M.Eng.and S.B.

Bibliographic Details
Main Author: Cheng, Hoi Wai Thomas, 1977-
Other Authors: Glen L. Urban.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2014
Subjects:
Online Access:http://hdl.handle.net/1721.1/86651