De-commoditizing the commercial jet engine business

Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2007. === Includes bibliographical references. === This thesis project is a comprehensive application of the Delta Model at a major jet engine manufacturer. It will assess and contrast customer segmentation and custo...

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Bibliographic Details
Main Author: Soucy, Arthur L
Other Authors: Arnoldo C. Hax.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2007
Subjects:
Online Access:http://hdl.handle.net/1721.1/39517