A case study in perception and operations management : automatic teller lobby design

A case study in perception and operations management : automatic teller lobby design

Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1988. === Title as it appeared in MIT Graduate list, June, 1988: An application of psychological- and environmental- attributed queueing theory to automatic teller machine queueing. === Includes bibliographical referen...

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Bibliographic Details
Main Author: Pounds, Thomas M. (Thomas McClure)
Other Authors: Richard C. Larson.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2007
Subjects:
Sloan School of Management.
Online Access:http://hdl.handle.net/1721.1/37701

Internet

http://hdl.handle.net/1721.1/37701

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