Understanding the Role of Expectation Disconfirmation Theory on IT Outsourcing Success
Outsourcing has become a ubiquitous phenomenon, but IT outsourcing success has been elusive. Over half of the outsourcing contracts are ended prematurely and some organizations are beginning to backsource. This research employs a unique lens to understand outsourcing. Although most IT outsourcing st...
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| Format: | Others |
| Language: | en |
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LSU
2011
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| Online Access: | http://etd.lsu.edu/docs/available/etd-04262011-133651/ |