Towards optimal management of health information users' feedback: the case of the canadian pharmacists association

There is increasing attention to information users' feedback comments as they can be used to improve information resources. In contexts where information resources are rich in knowledge, optimal user feedback management is crucial for the information provider to make sure that users' infor...

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Bibliographic Details
Main Author: Tang, Li
Other Authors: France Bouthillier (Supervisor1)
Format: Others
Language:en
Published: McGill University 2012
Subjects:
Online Access:http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=110348