Employee Gratitude: A New Direction for Understanding Organizational Citizenship Behaviour
Organizational citizenship behaviour (OCB) is extra-role behaviour that is not formally required by organizations, but benefits the organization and its members (Organ, 1988). OCB is considered to be a core dimension of job performance (Rotundo & Sackett, 2002) with research showing that OCB con...
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| Language: | en |
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2010
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| Online Access: | http://hdl.handle.net/10012/5654 |