Crisis counselling online : building rapport with suicidal youth

Despite a documented increase in the use of online counselling services by youth, little research has been conducted on how counsellors establish rapport in the absence of voice tone and conventional spoken language. As a result, no empirically validated guidelines exist for crisis counselling wit...

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Bibliographic Details
Main Author: Timm, Maria
Language:English
Published: University of British Columbia 2011
Online Access:http://hdl.handle.net/2429/33792