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Customer Relationship Management (CRM) is one of the biggest problems for many companies today. By analyzing history records (profiles) of its customers, organization can effectively adapt its business activity to users needs and create better products and services. Proper analysis of customer profi...
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Format: | Dissertation |
Language: | Lithuanian |
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Lithuanian Academic Libraries Network (LABT)
2004
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Online Access: | http://vddb.library.lt/fedora/get/LT-eLABa-0001:E.02~2004~D_20040527_232224-90454/DS.005.0.02.ETD |