Os motivos das relações entre os construtos qualidade percebida, confiança, comprometimento e lealdade na educação a distância

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Bibliographic Details
Main Author: Oliveira, Marcelo Curth
Other Authors: Sampaio, Cláudio Hoffmann
Language:Portuguese
Published: Pontifícia Universidade Católica do Rio Grande do Sul 2013
Subjects:
Online Access:http://hdl.handle.net/10923/1168