O clima organizacional e a qualidade em serviços: um estudo de caso de um grupo de empresas de comunicação

This research had the main goal to verify the practices used in a interprise controled by RBS (Rede Brasil Sul de Comunicação), about the situation of the people management, to propose improvement in quality of the services realized, considering the reference through the people development, by the w...

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Bibliographic Details
Main Author: Siqueira, Fabiana Cardoso de
Other Authors: Godoy, Leoni Pentiado
Format: Others
Language:Portuguese
Published: Universidade Federal de Santa Maria 2017
Subjects:
Online Access:http://repositorio.ufsm.br/handle/1/8372