O clima organizacional e a qualidade em serviços: um estudo de caso de um grupo de empresas de comunicação
This research had the main goal to verify the practices used in a interprise controled by RBS (Rede Brasil Sul de Comunicação), about the situation of the people management, to propose improvement in quality of the services realized, considering the reference through the people development, by the w...
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Format: | Others |
Language: | Portuguese |
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Universidade Federal de Santa Maria
2017
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Online Access: | http://repositorio.ufsm.br/handle/1/8372 |