O APRENDIZADO EM ORGANIZAÇÕES CERTIFICADAS PELA NBR ISO 9001:2000

O APRENDIZADO EM ORGANIZAÇÕES CERTIFICADAS PELA NBR ISO 9001:2000

This dissertation consists of a multi-case study accomplished in three companies located in the city of Panambi/RS. The main objective of the study is to analyze the process of organizational learning inside of the companies certified by NBR ISO 9001:2000, identifying procedures that, if better mana...

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Bibliographic Details
Main Author: Turcato, Cristina Rodrigues da Silva
Other Authors: Schmidt, Alberto Souza
Format: Others
Language:Portuguese
Published: Universidade Federal de Santa Maria 2009
Subjects:
Aprendizagem organizacional
Qualidade
Análise de cluster
Organizational learning
Quality
Cluster analysis
CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO
Online Access:http://repositorio.ufsm.br/handle/1/8089

Internet

http://repositorio.ufsm.br/handle/1/8089

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