Fidelização de clientes na web: como conhecer e fidelizar clientes por meio da internet

Made available in DSpace on 2016-04-29T14:23:55Z (GMT). No. of bitstreams: 1 Claudio Benossi.pdf: 580690 bytes, checksum: ab4608eac4836b9b950dbbaa9fac08a2 (MD5) Previous issue date: 2010-05-14 === The paper entitled Loyalty of customers on the web: How to know the loyalty of customers through the...

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Bibliographic Details
Main Author: Benossi, Claudio
Other Authors: Peixoto, Nelson Brissac
Format: Others
Language:Portuguese
Published: Pontifícia Universidade Católica de São Paulo 2016
Subjects:
Online Access:https://tede2.pucsp.br/handle/handle/18265