Centrais de Help-Desk: avaliação do serviço de atendimento ao cliente de Empresas Desenvolvedoras de Sistemas de Gestão Empresarial
=== Enterprises working with the development of enterprise management systems (ESD) supply their clients with Help-Desk service geared towards clearing doubts or solving problems related to the system use. The client, on acquiring an ESD management system, presumes he can count on its workability....
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal de Minas Gerais
2007
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| Online Access: | http://hdl.handle.net/1843/VALA-74QJWH |