Da arte de dizer não: a atividade do atendente em uma operadora de saúde
=== There are a significant number of users of private health care plans in Brazil,distributed among the many different types of medical care. The relation between the users and the private health care plans is not always peaceful; in fact, in some cases it is very tense due to the many obstacles a...
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal de Minas Gerais
2007
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| Online Access: | http://hdl.handle.net/1843/NVEA-7B7NZ5 |