O uso da internet como instrumento na prestação de serviços públicos na Prefeitura Municipal de Belo Horizonte através do Sistema de Atendimento ao Cidadão
=== This study had the objective of analyzing the reasons for the low use of the Internet as a channel of access to a group of public services from the city of Belo Horizonte - Brazil, as opposed to other traditional channels such as the telephone or presencial access. Using case study methodology,...
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal de Minas Gerais
2007
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| Online Access: | http://hdl.handle.net/1843/ECID-79CN3U |