O balanced scorecard e a gestão estratégica: estudo de caso em uma corporação de grande porte de Belo Horizonte
=== The Balanced Scorecard was initially developed as a measurement system that included nonfinancial indicators, besides the traditional accountancy and financial indicators. However, on later research, its creators, Kaplan and Norton (1997), verified that BSC was used by the organizations, not on...
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Format: | Others |
Language: | Portuguese |
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Universidade Federal de Minas Gerais
2005
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Online Access: | http://hdl.handle.net/1843/BUBD-9BEGE2 |