Mediações organizacionais e instrumentais em televendas e devoluções de medicamentos
=== The issue about inefficiency in the instrumental and organizational supports to telemarketing services employees of a pharmacy is the empirical focus of this research. Although whole production process is exposed to failure, the telemarketing services involves the far interaction between the cu...
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal de Minas Gerais
2009
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| Online Access: | http://hdl.handle.net/1843/AMCN-8A9JEW |