Serviços bancários: qualidade percebida por clientes de alta renda no mercado brasileiro

Serviços bancários: qualidade percebida por clientes de alta renda no mercado brasileiro

Made available in DSpace on 2010-04-20T20:20:05Z (GMT). No. of bitstreams: 1 176004.pdf: 708106 bytes, checksum: 03ab8afa34375fc736af312de122628e (MD5) Previous issue date: 2007-12-19T00:00:00Z === The main purpose of this work is to investigate the perceived quality by the customers in banking...

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Bibliographic Details
Main Author: Almeida, Adriano César Paes de
Other Authors: Urdan, André Torres
Language:Portuguese
Published: 2010
Subjects:
Service
Perceived quality
High Income Costumer
Banks
Serviços
Qualidade percebida
Cliente de alta renda
Administração de empresas
Bancos - Serviços ao cliente
Bancos - Clientes
Bancos
Online Access:http://hdl.handle.net/10438/5578

Internet

http://hdl.handle.net/10438/5578

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