Análise de alguns elementos essenciais para a gestão de relacionamento: um estudo de caso
Made available in DSpace on 2009-11-18T19:01:02Z (GMT). No. of bitstreams: 0 Previous issue date: 2003 === The great majority of the CRM projects have valued the technological aspects and, at the same time, they have imposed to a second leveI individuaIs, company culture and organizational enviro...
| Main Author: | |
|---|---|
| Other Authors: | |
| Language: | Portuguese |
| Published: |
2009
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/10438/3796 |