A method to evaluate the determinants factors of the level of service offered at airport passenger terminals: operational arrival components
Studies on level of service are to be found in the relevant literature spanning the last three decades, however, the majority of these focuses on airports in the USA and Europe. The first studies carried out in relation to Brazilian airports were performed in the 1980';s when level of service r...
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| Format: | Others |
| Language: | English |
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Instituto Tecnológico de Aeronáutica
2012
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| Online Access: | http://www.bd.bibl.ita.br/tde_busca/arquivo.php?codArquivo=2163 |