Telemarketing no setor público: case da Sefaz-Ba.

Telemarketing no setor público: case da Sefaz-Ba.

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Bibliographic Details
Main Author: Moraes, Luciano Silva
Other Authors: Cardoso, Claudio Guimarães
Language:Portuguese
Published: Universidade Federal da Bahia 2013
Subjects:
Telemarketing – Atendimento
Telecobrança – Resultados
Gestão Pública
Administração Tributária
Telemarketing – Assistance
Telephone Assistance – Results
Public Management
Tax Area
Online Access:http://www.repositorio.ufba.br/ri/handle/ri/9465

Internet

http://www.repositorio.ufba.br/ri/handle/ri/9465

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