The impacts of self-service check-in on the airport's operation
There is an increasing trend in self-service check-in (SSCI) utilization. SSCI would impact the passenger flow and baggage flow in airport operation because of the reduction of check-in processing time and the change of passenger arrival time to the airport. This dissertation is using the simulat...
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Language: | English |
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The University of Hong Kong (Pokfulam, Hong Kong)
2014
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Online Access: | http://hdl.handle.net/10722/199870 |