An empirical investigation of the determinants of consumer satifaction

An empirical investigation of the determinants of consumer satifaction

Bibliographic Details
Main Author: Martin, Neale J.
Published: Georgia Institute of Technology 2009
Subjects:
Consumer satisfaction
Customer services Management
Online Access:http://hdl.handle.net/1853/30322

Internet

http://hdl.handle.net/1853/30322

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