An examination of the relationship between frontline employees' perceptions of people management practices and their prosocial service behaviours: a case study of an employee-owned organization
With a growing body of literature examining HR systems’ influence on organizational performance outcomes, there has been a plea for research that examines the underlying mechanisms that facilitate this in a service setting. This study adopts the notion of people management which incorporates the man...
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| Language: | en |
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Cranfield University
2015
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| Online Access: | http://dspace.lib.cranfield.ac.uk/handle/1826/9575 |