System-in-use methodology : a methodology to generate conceptual PSS (Product-Service Systems) and conventional designs using systems-in-use data

Industries want to add value to their offerings but to do this, rather than just accepting customer requirements, they now need to know how their products and/or services have been embedded within their customer’s process to achieve a goal that the customer has; any gaps within the process then pres...

Full description

Bibliographic Details
Main Author: Hussain, Romana
Other Authors: Lockett, Helen
Language:en
Published: Cranfield University 2014
Subjects:
Online Access:http://dspace.lib.cranfield.ac.uk/handle/1826/8262