Business triads in servitization; The influence of the provider's - partner relationship on the performance of the partner towards the provider
The thesis is concerned with a problem arising in contexts where there is provision of integrated product-service offerings (servitization). It may be the case that the provider relies on independent service partners for the delivery of the services to the customer, which means that the three actors...
Main Author: | |
---|---|
Other Authors: | |
Language: | en |
Published: |
Cranfield University
2013
|
Online Access: | http://dspace.lib.cranfield.ac.uk/handle/1826/7902 |