Business triads in servitization; The influence of the provider's - partner relationship on the performance of the partner towards the provider

The thesis is concerned with a problem arising in contexts where there is provision of integrated product-service offerings (servitization). It may be the case that the provider relies on independent service partners for the delivery of the services to the customer, which means that the three actors...

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Bibliographic Details
Main Author: Karatzas, Antonios
Other Authors: Johnson, Mark
Language:en
Published: Cranfield University 2013
Online Access:http://dspace.lib.cranfield.ac.uk/handle/1826/7902