The impact of TQM on a traditionally segregated work environment: An empirical study of the healthcare sector in the Kingdom of Saudi Arabia.

In the last decade, the rapid development in the Kingdom of Saudi Arabia (KSA) has forced its government to implement modern management styles such as Total Quality Management (TQM) to ensure continuous improvement in the provision of healthcare. There is a considerable body of literature that shows...

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Bibliographic Details
Main Author: Al-Dakheel, Hiafa M.
Other Authors: Zairi, Mohamed
Language:en
Published: University of Bradford 2011
Subjects:
Online Access:http://hdl.handle.net/10454/5027