Hitting Turbulence: A Crisis Management Analysis of ValuJet Flight 592, Trans World Airlines Flight 800, and EgyptAir Flight 990
Thesis advisor: Donald Fishman === The purpose of this thesis is two-fold: to analyze the corporate responses of three major airplane crashes that occurred in the 1990s, and to examine how the strategies that each airline used and the nature of the crisis environments both served to help, and hurt,...
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| Format: | Others |
| Language: | English |
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Boston College
2013
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| Online Access: | http://hdl.handle.net/2345/3023 |