Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain
Problem definition: We examine a dynamic assignment problem faced by a large wireless service provider (WSP) that is a Fortune 100 company. This company manages two warranties: (i) a customer warranty that the WSP offers its customers and (ii) an original equipment manufacturer (OEM) warranty that O...
Main Authors: | , , |
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Other Authors: | |
Format: | Article |
Language: | English |
Published: |
Institute for Operations Research and the Management Sciences (INFORMS),
2021-04-21T21:04:13Z.
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Subjects: | |
Online Access: | Get fulltext |