Towards a conceptual model to evaluate usability of digital government services in Malaysia

The Malaysian government is committed to provide comprehensive digital government services and it is reflected in some policies and strategic plans such as 11th Malaysia Plan 2016-2020 (RMKe-11) for digital government transformation. However, though most of the Malaysia government services are onlin...

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Bibliographic Details
Main Authors: Naswir, Rini Yudesia (Author), Maarop, Nurazean (Author), Hasan, Mahmudul (Author), Daud, Salwani (Author), Samy, Ganthan Narayana (Author), Magalingam, Pritheega (Author)
Format: Article
Language:English
Published: Science and Information Organization, 2019.
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