Kesan latihan formal sebagai mediator dalam hubungan antara amalan pengurusan kejat dengan prestasi perusahaan kecil dan sederhana
SME company currently operate in a rapid changing economics environment and unlimited consumer needs. This situations need SME to provide an efficient service to avoid the waste of resources and lean service practice is one of the tools that can be used. However, studies on lean service practices ar...
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| Format: | Thesis |
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2017.
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| Online Access: | Get fulltext |