The implications of intellectual capital on performance measurement and corporate performance
The traditional performance measures fail to capture and monitor multiple dimensions of performance; they concentrate almost only on financial aspects of the organizations. Intellectual capital (IC) gives rise to benefits that are hard to quantify, such as management, customer retention, R&D, an...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Fakulti Pengurusan dan Pembangunan Sumber Manusia,
2006-12.
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Subjects: | |
Online Access: | Get fulltext |