The implications of intellectual capital on performance measurement and corporate performance

The traditional performance measures fail to capture and monitor multiple dimensions of performance; they concentrate almost only on financial aspects of the organizations. Intellectual capital (IC) gives rise to benefits that are hard to quantify, such as management, customer retention, R&D, an...

Full description

Bibliographic Details
Main Authors: Sofian, Saudah (Author), Tayles, Mike (Author), Pike, Richard (Author)
Format: Article
Language:English
Published: Fakulti Pengurusan dan Pembangunan Sumber Manusia, 2006-12.
Subjects:
Online Access:Get fulltext